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IP Telephone Recording

A Secure, reliable, compliant to laws, fast-deployment high-quality recording system for IP telephone system

Customer benefits

The ECCOM IP telephone recording software (version 4.0) adopts SPAN recording scheme and supports mainstream SIP telephone systems, supporting flexible deployment, distributed deployment, centralized management and automatic recording check.

Advantages and features

Distributed deployment and centralized management

The cross-regional distributed deployment achieves simultaneous multi-site recording and loadbalancing;

High compression rate and auto-archiving of recording files

Lossless compression recording data, supporting automatic forwarding and archiving to external storage;

Automatically checking recording files

Automatically detecting problems, alarming and reduce losses caused due to data loss;

Highly reliable deployment

All the components support HA deployment to guarantee high reliability under special cases;

Product features

User management

Supporting user grouping and role management
Team leader can monitor and listen to all members’ recordings of group.
The team members are limited to listening to their own recordings
Providing four basic operation permissions

Recording management

Recording query according to combined conditions
Recording file annotating and downloading
Online play based on H5 technology
CDR associating (Cisco Only)

systems management

Recording service status query
System operation logs

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